Privacy
What this site collects, where it goes, and how to have it deleted.
Last updated 18 September 2026
This site is small and so is this page. It describes what actually happens to anything you type here — not a template, and nothing here is a placeholder.
Reading the site collects nothing
There is no account, no sign-up and no newsletter. Reading any page of this site, in any language, hands us nothing. Two things you can choose to do send us something: the enquiry form, and the assistant in the corner of every page — both are below.
What the enquiry form collects
- Your name, so we know who we are replying to.
- Your email address, so we can reply. It is also set as the reply-to on the notification that reaches us, which is the whole of what we do with it.
- Your business name, if you fill it in. That field is optional and the form is happy without it.
- Whatever you wrote in the message box.
- Which language you were reading in, so the reply comes back in that one.
What it deliberately does not collect
These are not oversights. The table the enquiry is written into has no column for any of them. Google’s advertising tag sees your IP address the way the host of any script does; it never reaches us.
- Your IP address.
- Your browser or device.
- Which pages you looked at before or after.
- Anything from a social network, a session recorder or a data broker. The one third-party script on the page is Google’s advertising tag, and it has its own section below.
The rest of it
Where an enquiry goes
Two places, both ours. It is written to a database so it is still there tomorrow, and a notification is emailed to us so we see it today. Cloudflare hosts the site, holds that database and delivers that email. Nobody else receives an enquiry — the one third party anywhere on this site is the assistant’s model, described below, and it never sees the database. Enquiries are never sold, rented, or handed to an advertiser.
The assistant in the corner of every page
If you type into it, what you type is sent to OpenAI, which produces the answer. That is a third party, and it is the only one on this site. We keep the questions people ask, because knowing what the site failed to explain is how it gets better. The question text and the language, and nothing that identifies you: not your answers, not a session, nothing that ties a question to you. Questions asked in one sitting carry a random tag saying they were asked together — knowing that one person needed to ask five things is the whole point of keeping them — and that tag is new every time the panel is opened, means nothing outside this table, and is not joined to an enquiry or to anything else. If a question happens to carry an email address or a phone number, that is stripped out before the question is written down. If you ask it to pass your details to the team, it shows you exactly what it is about to send and waits for you to agree; that becomes an ordinary enquiry, handled exactly as the form’s are, and marked as having come from the chat.
Keeping spam out
Cloudflare Turnstile checks that a submission came from a person rather than a script, and neither the form nor the assistant will accept more than a few attempts in quick succession. It runs silently — there is no box to tick and nothing appears on screen — and may leave a token in your browser while it checks. It is there to keep the inbox usable, not to follow you. What Cloudflare itself collects to do it is set out in their addendum, linked below.
Cookies
No cookies from a social network, no analytics cookies, and no consent banner. Four things are stored and here is all of them: the light-or-dark theme you picked, kept in your browser’s own storage and never sent anywhere; the language you are reading in, kept in a cookie called mb-lang so the site opens in that language next time — a cookie is sent to the server, and this one carries a short language code and nothing else; the Turnstile token above, only while it is checking; and a cookie Google’s advertising tag sets so it can recognise a click it sent us, which the section above describes.
Analytics
Cloudflare Web Analytics counts page views without cookies and without following anyone between sites. What it reports is how many people opened which page, and roughly where from. There is no profile of you in it and no way for us to pick anyone out of it.
Google ads and conversion tracking
We advertise on Google, and this site carries Google’s advertising tag so we can tell which ad actually brought somebody who then wrote to us. The tag loads on every page and tells Google the page was opened; when an enquiry is sent it tells Google that one was — not a word of what it said, and not who sent it. Google receives what the host of any script receives: your IP address, your browser, and the page you are on. It also sets a cookie on this domain so it can recognise a click it sent us. It is the second third party on this site, after the model behind the assistant. If you would rather not be counted, a content blocker stops the tag and the enquiry form works exactly the same.
How long an enquiry is kept
Two years, then it is deleted, and the same clock runs on the questions above. That is long enough to find an old conversation with someone who comes back, and there is no reason to keep it past that. Ask us sooner and we will delete it sooner.
Asking for a copy, a correction, or a deletion
Write to us through the contact page and say which. We will do it and tell you when it is done. You do not have to give a reason and it costs nothing.
Changes to this page
If what the site does changes, this page changes with it and the date at the top moves. There is no separate archive; the page you are reading is the current one.
Turnstile runs invisibly here, so you will not see it. What Cloudflare collects to run it is theirs to describe, and they do: Cloudflare Turnstile Privacy Addendum